At bons, your personal data is treated with the same care we put into every game on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a bons player in the Philippines.
Last updated: May 2026 | Applies to all bons players and website visitors
Table of Contents
Privacy questions? Reach us at [email protected]
This Privacy Policy ("Policy") describes how bons ("bons," "we," "us," "our") collects, uses, stores, and discloses personal information about individuals ("you," "your," "Player," "User") who access or use the bons website, mobile platform, and related services (collectively, the "Platform").
bons is committed to protecting the privacy and security of all personal data entrusted to us by our players. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering for a bons account or using any part of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
If you do not agree with any part of this Policy, you should discontinue use of the bons Platform and may request account closure by contacting our support team.
bons collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Provided by you during registration or KYC |
| Contact Data | Email address, mobile number, residential address | Provided by you during registration |
| Financial Data | GCash account reference, bank account details, transaction history | Provided by you during deposit/withdrawal |
| Gaming Data | Game history, bet amounts, session duration, win/loss records | Automatically generated by Platform use |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatically collected via cookies and logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated through your interactions with bons support |
| Verification Documents | Copies of government-issued IDs, proof of address, selfie photos | Provided by you during KYC verification |
bons does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law.
bons uses your personal data only for the purposes described in this Policy. We will not use your data for any purpose that is incompatible with the original purpose for which it was collected without first obtaining your consent. The primary purposes for which bons processes your personal data include:
bons will never use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Where automated processing is used (such as fraud scoring), a bons team member will review any decision that materially affects your account before it is implemented.
Under the Philippine Data Privacy Act of 2012, bons processes your personal data on one or more of the following legal bases:
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting us at [email protected].
bons does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data only in the following limited circumstances:
All third parties with whom bons shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable law.
bons uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the bons Platform. For full details on the cookies we use, please refer to our Cookie Notice available in your account settings.
bons retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When personal data is no longer required, bons will securely delete or anonymise it in accordance with industry-standard data destruction procedures. Anonymised data that can no longer be linked to any individual may be retained indefinitely for statistical and analytical purposes.
bons implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Despite these measures, no data transmission over the internet or electronic storage system is completely secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bons will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bons. You may exercise any of these rights by contacting our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request."
Right to Access
Request a copy of the personal data bons holds about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of data no longer necessary for its original purpose.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restriction
Request that we limit processing while a dispute is being resolved.
bons will respond to all verified privacy rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at [email protected] or through the NPC's official website.
The bons Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. bons does not knowingly collect, process, or store personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to relevant authorities where required by law.
If you are a parent or guardian and believe that a minor has registered on the bons Platform or provided us with personal data, please contact us immediately at [email protected] so that we can take prompt corrective action.
bons reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will:
Your continued use of the bons Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure as described in our Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how bons protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bons handles your personal data, please contact our Data Protection Officer:
Data Protection Officer
bons Platform
Email: [email protected]
Subject line: "Privacy Rights Request" or "Data Protection Enquiry"
We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days. For urgent matters relating to a suspected data breach or unauthorised access to your account, please mark your message as "URGENT" and we will prioritise your request.
Six core commitments that underpin every data decision we make at bons.
Every piece of data you send to bons — from your login credentials to your GCash transaction details — travels over an encrypted connection. Your information is unreadable to anyone intercepting it in transit.
Only authorised bons personnel with a verified business need can access your personal data. We enforce role-based permissions and log every internal access event for audit purposes.
bons does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate your account and improve your bons experience.
bons fully complies with the Philippine Data Privacy Act of 2012 and the regulations of the National Privacy Commission. Filipino players can trust that their data rights are respected and enforceable.
bons keeps your data only as long as legally required or operationally necessary. Once the retention period expires, your data is securely deleted or anonymised — no indefinite storage of old records.
Access, correct, download, or delete your data at any time. Opt out of marketing in one click. Set your own responsible gaming limits. bons puts the controls in your hands, not ours.
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