At bons, we believe that online gaming is best enjoyed as entertainment — not as a way to earn money or escape problems. Our Responsible Gaming program gives every Filipino player the tools, information, and support they need to stay in control and keep the experience enjoyable.
Philippine law is clear: casino-style gambling is restricted to individuals who are 21 years of age or older. bons strictly enforces this rule across all games and services on the platform — no exceptions, no workarounds.
Every new bons account goes through a Know Your Customer (KYC) verification process that confirms your identity and age before you can deposit or play. We require a valid government-issued ID — such as a Philippine passport, SSS card, UMID, or driver's license — as part of this process.
If we have reason to believe that a player is under 21, we will immediately suspend the account, freeze any funds, and conduct a full review. Accounts confirmed to belong to minors will be permanently closed and any deposits refunded to the verified account holder.
Philippine Passport
Most widely accepted primary ID
UMID / SSS Card
Unified Multi-Purpose ID accepted
Driver's License (LTO)
Land Transportation Office issued
PhilSys National ID
Philippine Identification System card
Problem gambling can develop gradually. bons encourages all players to regularly check in with themselves. If any of the following sound familiar, it may be time to take a break or seek support.
You spend more money on gaming than you originally planned, and find it hard to stop once you start.
You chase losses — betting more to try to win back money you've already lost.
Gaming is affecting your relationships with family, friends, or colleagues in Manila, Cebu, Davao, or wherever you are in the Philippines.
You feel anxious, irritable, or restless when you are not playing, or when you try to cut down.
You borrow money, sell belongings, or neglect bills to fund your gaming sessions.
You hide your gaming activity from people close to you, or lie about how much time or money you spend.
Gaming has become your primary way of dealing with stress, loneliness, or difficult emotions.
You have tried to stop or reduce your gaming before but were unable to follow through.
Every bons player has access to a full suite of responsible gaming controls — available directly from your account settings, no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your bons account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define how long a single gaming session can last. When your time is up, bons will display a reminder and, if you choose, automatically log you out. This helps prevent the "just one more game" spiral that can lead to extended unplanned sessions.
Set a maximum amount you are comfortable losing over a given period. Once your loss limit is reached, bons will prevent further wagering until the limit period resets. This is one of the most effective tools for keeping gaming within your personal budget.
Need a short break? Activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your account is suspended from all gaming activity. You can still log in to view your history, but you cannot deposit or play.
For players who need a longer break, bons offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully locked and you will be opted out of all marketing communications from bons.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue or call it a day.
Activating self-exclusion on bons takes less than two minutes. Once activated, the exclusion cannot be reversed before the chosen period ends — this is intentional, to give you the genuine break you need. Here is how to do it:
Log in to your bons account
Visit bons Login and sign in with your registered email and password. Make sure you are on a secure, private connection.
Go to Account Settings → Responsible Gaming
Click your profile icon in the top-right corner, select "Account Settings," then navigate to the "Responsible Gaming" tab in the left-hand menu.
Select "Self-Exclusion" and choose your period
Choose from 6 months, 1 year, 3 years, or permanent exclusion. Read the confirmation notice carefully — it explains exactly what will happen to your account and any pending withdrawals.
Confirm your identity and submit
Enter your account password to confirm the request. bons will send a confirmation email to your registered address. Your account will be locked within minutes of confirmation.
Withdraw any remaining balance
Any withdrawable balance in your account at the time of self-exclusion will be processed to your verified GCash, PayMaya, or bank account within the standard processing window.
Simple habits that keep gaming fun and within healthy boundaries — whether you're playing slots, bingo, or table games on bons.
Set a Budget
Only play with money you can afford to lose. Never use rent, bills, or savings.
Time Your Sessions
Decide in advance how long you will play and stick to it. Set a phone alarm if needed.
Don't Chase Losses
Accept that losses are part of gaming. Chasing them leads to bigger losses.
Play Sober
Avoid gaming when tired, stressed, or under the influence of alcohol.
Play for Fun
Treat gaming as entertainment, not a source of income or financial solution.
Ask for Help
If gaming feels out of control, talk to someone you trust or contact a support line.
If you or someone you know needs help with problem gambling, these Philippine-based organisations offer free, confidential support.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation operates responsible gaming programs and a national self-exclusion registry for all licensed gaming venues and operators.
National Center for Mental Health (NCMH)
The NCMH Crisis Hotline provides free mental health support 24/7. Gambling addiction is a recognised mental health concern and their counsellors are trained to help.
In Touch Community Services
A Manila-based non-profit offering counselling and crisis intervention services. They provide confidential support for individuals and families affected by addictive behaviours.
Gamblers Anonymous Philippines
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction.
Limited-Time Welcome Offer
Register a verified bons account, deposit ₱500 or more, and receive a 100% match bonus up to ₱10,000. Subject to 35x wagering requirement. Available to verified Philippine accounts aged 21+. Full bonus terms apply. Gambling is addictive. Know when to stop.
Offer Ends In